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Valley Warranty

VALLEY ACRYLIC LIMITED WARRANTY

VALLEY offers the following express limited warranties on its products. These warranties extend only to the original owner/end-user for personal household use and start from the manufacturing date of the unit. For commercial uses, additional limitations apply.

This limited warranty, starting on the original purchase date, is only offered to the original purchaser who acquires the product directly from authorized Valley dealers. This limited warranty does not apply to cases in which a product was incorrectly installed, nor to damage due to negligence, misuse, thermal shocks, cigarette burn, fire, natural disasters or other accidents.

VALLEY ACRYLIC- Acrylic: Valley Acrylic, Acrylic skirted & drop-in bathtubs and shower bases are warrantied for residential use for a period of 20 years from the original purchase date, against any failure from improper manufacturing defects. Click here for terms and conditions

VALLEY ACRYLIC- Freestanding Acrylic Bathtub: Valley Acrylic, Acrylic Freestanding bathtubs are warrantied for residential use for a period of 1 year from the original purchase date, against any failure from improper manufacturing defects. Click here for terms and conditions

VALLEY - SHILA STONE: Valley Shila Stone products are warrantied for residential use for a period of 10 years from the original purchase date, against any failure from improper manufacturing defects. Click here for terms and conditions 

VALLEY - AURA STONE: Valley Aura Stone products are warrantied for residential use for a period of 5 years from the original purchase date, against any failure from improper manufacturing defects. Click here for terms and conditions

VALLEY - CERAMICS: Valley Ceramics are warrantied for residential use for a period of 1 year from the original purchase date, against any failure from improper manufacturing defects. Click here for terms and conditions

VALLEY - TOILETS: Valley Toilets (not including seats) are warrantied for residential use for a period of 1 year from the original purchase date, against any failure from improper manufacturing defects. Click here for terms and conditions

VALLEY - FAUCETS (Except shower panels-1 year warranty): Valley Acrylic Faucets carry a limited lifetime warranty against any failure from improper manufacturing defects- proof of purchase required. Click here for terms and conditions 

VALLEY - VANITY FURNITURE AND ACCESSORIES: Valley Vanity Furniture and Accessory products are warrantied for residential use for a period of 1 year from the originals purchase date, against any failure from improper manufacturing defects. Click here for terms and conditions

VALLEY - COLOUR ME: The paint finish exterior is warrantied for a period of 1 year, from the originals purchase date, against any failure from improper manufacturing defects. Click here for terms and conditions

VALLEY - SHOWER DOORS: Valley Shower Doors are warrantied for residential use for a period of 1 year, from the originals purchase date, against any failure from improper manufacturing defects. Click here for terms and conditions 

VALLEY - SPA SYSTEMS: Blowers, Pumps, Electronic controls and Remote controls:

ll air blowers, pumps, electronic controls and remote controls are warranted to be free of defects in the manufacturing, material and workmanship for a period of 1 year from the date of purchase by the initial owner/end-user. If proof of purchase is not available, components are warranted for 16 months from the date of blower, pump, electronic control or remote control manufacturing. Click here for terms and conditions

Exclusions Blowers:

  • Chemical alteration
  • Over voltage
  • Transport or impact damage
  • Opened or modified components
  • Normal wear of the motor brushes
  • Water infiltration into the motor

Exclusions Pumps:

  • Chemical alteration
  • Over voltage
  • Transport or impact damage
  • Opened or modified components
  • Components altered by water quality or chemical products
  • Wet-end blockage by residues. (e.g., hair)

Exclusions Electronic controls & Remote controls:

  • Chemical alteration
  • Over voltage
  • Transport or impact damage
  • Opened or modified components

VALLEY - MIRRORS: Valley Mirrors are guaranteed for residential use for a period of 1 year, from the originals purchase date, against any failure from improper manufacturing defects. Click here for terms and conditions

ASSOCIATIONS

 

The Canadian Institute of Plumbing & Heating NKBA | National Kitchen & Bath Association DPHA | Decorative Plumbing & Hardware Association   Habitat for Humanity Canada | Affordable Housing​   

 

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