Valley Bath & Kitchen warrants to the original residential purchaser that all ELEMENT+ products and their factory-installed components are free from defects in materials and workmanship for a period of one (1) year from the original • date of delivery.
This Limited Warranty applies exclusively to residential use.
Warranty Coverage
1. Shell Structure
Your ELEMENT+ shell is warranted against water loss caused by defects in materials or workmanship, including blisters, cracks, or delamination, for one (1) year from the original delivery date.
2. Equipment and Controls
The pump, chiller components, heater, sensors, and control system are warranted against malfunctions resulting from defects in materials or workmanship for one (1) year from the original delivery date.
3. Plumbing Components
All plumbing components are warranted against leaks caused by defects in materials or workmanship for one (1) year from the original delivery date.
4. Water Care System
The factory-installed ELEMENT+ Water Care System is warranted against malfunction due to defects in materials or workmanship for one (1) year from the original delivery date.
5. Other Components
All other factory-installed components not listed above—including but not limited to the frame, jets, diverter valves, lighting systems, filter shield, filter lid, and mechanical parts—are warranted against malfunction due to defects in materials or workmanship for one (1) year from the original delivery date.
Warranty Limitations
This Residential Limited Warranty does not cover the following:
• Freight damage caused by carriers.
• Damage resulting from repairs performed by anyone not authorized by Valley Bath & Kitchen.
• Damage due to neglect, misuse, or failure to follow the owner’s manual, including:
- Improper water chemistry or use of harsh/abrasive cleaners
- Use of non-genuine parts or accessories
• Insulating covers or any add-ons installed after the date of manufacture.
• Normal wear and tear.
• Cosmetic damage (scratches, stains, discoloration, etc.) that does not affect performance or safety.
• Damage from external causes or “acts of God” (e.g., fire, flood, lightning, earthquake, etc.).
• Costs related to adjustments, access, or preventive maintenance.
• Condensation-related property damage.
• Property damage resulting from installation on a non-waterproof surface.
• Use of a residential ELEMENT+ in a commercial setting.
Actions That Void the Warranty
This warranty is void if any of the following occur:
• Use of non-genuine ELEMENT+ parts or accessories (e.g., filters, UV-C bulbs, ozone systems).
• Misuse, neglect, abuse, or failure to perform routine maintenance per the user manual.
• Commercial use of a residential ELEMENT+ unit.
• Exposure to freezing temperatures (32°F / 0°C) without following proper winterization procedures
• Failure to properly drain or store the unit during power outages longer than one (1) hour.
• Leaving stagnant water in the unit.
• Failing to replace the filter every 30 days.
• Poor water chemistry resulting in a failed chiller.
• Adding ice to the tub.
What Valley Bath & Kitchen Will Do
At its discretion, Valley Bath & Kitchen will repair or replace any defective product or component covered under this warranty, free of charge, provided it has been installed, used, and maintained as directed.
If repair or replacement is not feasible, Valley Bath & Kitchen may refund the purchase price upon return of the product.
Replacement parts may differ from the original and may be refurbished.
Replacement parts may differ from the original and may be refurbished.
Valley Bath & Kitchen will not cover:
• Costs for dismantling, disposal, reassembly, or reinstallation.
• Shipping, handling, or removal costs related to replacement.
If your ELEMENT+ must be removed for repair, removal and reinstallation costs are your responsibility.
No agent, dealer, or service provider is authorized to modify or extend the terms of this warranty in any way.
Disclaimers
VALLEY BATH & KITCHEN SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, including but not limited to:
• Loss of use of the product
• Property or water damage
• Costs of removal or reinstallation
Warranty coverage begins on the original delivery date and cannot be extended beyond the stated period for any reason.
These limitations apply equally to all warranty-related services provided by Valley Bath & Kitchen.
























